Sprinklr
Sprinklr is a social media management software, which includes social media analytics and strategy. It supports more than 20 social media platforms. It offers various services, including enablement, transformation services, strategy and analytics, managed services, and moderation services. It can be used in various businesses, including marketing, customer care, sales, recruiting, public relation, and more.
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Top Sprinklr Features
- Generative AI for decision-making
- Unified workspace for front-office
- Real-time market insights
- Omnichannel customer experience
- Centralized governance across markets
- Customized AI models
- Automated reporting and workflows
- Social listening integration
- Actionable contact center insights
- Enhanced workforce engagement
- Marketing asset re-use optimization
- AI-powered crisis mitigation
- Scalable social engagement strategies
- Seamless third-party integrations
- Global campaign orchestration
- Consumer research unification
- Brand voice consistency
- Digital twin for productivity
- Multi-channel engagement capabilities
- Comprehensive content marketing solutions.
